Frequently Asked Questions

Where do you service?

We're hyperlocal and travel by bike, so we keep things close to home. We currently service Thornbury, Northcote, Brunswick, Brunswick East and Fitzroy North.

Do you bring your own tools?

Yes, we arrive fully equipped with everything we need to care for your garden.

Can you remove green waste?

Yes. We take green waste away with us by bike trailer and dispose of it responsibly.

Do I need to be home?

No. As long as we can access your garden, you don't need to be home. We'll always let you know when we've been.

How do you take payment?

Payments are handled securely through Pinch Payments. We keep a card on file and invoice on the day of service.

What's included in the Grow package?

Regular maintenance visits, mowing and edging, weeding and pruning, organic care, and green waste removal — plus optional add-ons. See The Grow Package for the full list.

What's the minimum commitment?

Grow is an ongoing subscription with a three minimum commitment that we'll confirm with you when you join.

How does the waitlist work?

Grow spots are limited so the service stays personal. New clients join via a waitlist and start at the next seasonal intake. Add your details through Get in Touch and we'll confirm your place.

When is the next intake?

Our next intake opens in Spring, from 1 September. Seasonal and one-off work is also waitlist-based and offered as our capacity allows.

What happens after I enquire?

You'll receive a confirmation email setting out what to expect. Grow enquiries are added to the waitlist with intake details; seasonal and one-off enquiries get our current availability.

This is cool — can I work with you?

We'd love to hear from good people who like gardening and riding. Head to our Work With Us page rather than the enquiry form, and tell us a bit about yourself.